Our Education IT support plans offer a comprehensive range of services. From resolving technical issues to providing guidance on technology decisions and system management, we are here to support educational institutions every step of the way. We provide monitoring, maintenance, backup, and disaster recovery services to maximise uptime and ensure the safety of your data. With our dedicated support, students and staff can enjoy a seamless experience, focusing on their education without disruptions.
At Online PC Support, we specialise in offering a variety of cloud options and solutions to our customers. By embracing the cloud, we can provide students and teachers access a vast array of educational resources from any location, whether they're learning in school or remotely on various devices from home.
Collaboration is made effortless thanks to the cloud, enabling students and teachers to work together on projects and assignments in real-time, regardless of their physical location. Popular tools like Microsoft 365 or Google Docs make it easy for multiple users to collaborate on the same document simultaneously.
Hybrid Cloud allows data to be stored both in the cloud and on-premise, creating a streamlined system for accessing files and assignments. This makes it easier for teachers to track their students' progress and for students to access their own content.
By using cloud resources, we have reduced schools budgets significantly compared to maintaining or upgrading on-site technology and infrastructure. With the educational discount benefits on offer, cloud resources can be accessed at a much lower cost than businesses would normally pay for the same technology and solutions.
Our Education IT Support Plans are specifically designed to cater to the continuous technical support and IT service needs of Primary & Secondary organisations. This type of service is essential due to the heavy reliance on technology in schools. Our plans offer a truly unlimited service, eliminating unpredictable fees often associated with time-based support charged by most IT providers.
In addition to surpassing reactive support, our Support Plan includes proactive services such as regular system maintenance checks and preemptive tasks to prevent issues before they arise. This proactive approach minimises downtime and enhances the overall reliability of your technology infrastructure.
Education organisations have the flexibility to customise the level of support they receive based on their unique needs and priorities, on a per-user and/or per-device basis. This ensures that the provided support is tailored precisely to the specific requirements of each educational establishment.
Compared to paying for support on a per-incident or ad-hoc basis, our unlimited Education IT Support Plan offers a low-cost and predictable alternative. With unlimited access to IT services and the full range of our comprehensive features at a fixed cost, educational organisations can manage their budget more efficiently and reduce their overall IT expenses effectively.