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About Online PC Support

Founded in 2005, Online PC Support is a UK-based managed IT services provider supporting small and medium-sized businesses through reliable, secure and practical technology solutions delivered entirely online.

We work as a trusted IT partner for organisations that depend on technology to operate efficiently. Our services are designed to reduce downtime, improve security and remove the complexity that often comes with managing business IT systems.

We keep things simple. Technology you can rely on, support that is there when you need it, and solutions that fit your business.

 What We Do

We provide fully managed IT services and professional online support for modern business environments.

Our services include managed IT support and maintenance, Microsoft 365 and cloud solutions, cybersecurity and data protection, network and system design, and secure remote support and monitoring.

Everything we deliver is built around reliability, security and long-term sustainability rather than short-term fixes.

 How We Work

Effective IT support starts with understanding how your business operates.

Instead of offering one-size-fits-all packages, we assess your systems, risks and objectives. This allows us to design solutions that align with your operational needs, compliance requirements and budget.

Our focus is on being proactive by identifying and resolving issues before they affect your business. We are responsive, providing fast and clear online support when it is needed. We are transparent in our advice and pricing, and we take full ownership of the systems we manage.

 Experience You Can Rely On

With over 30 years of combined industry experience, our team has supported businesses across a wide range of sectors and technical environments.

We have seen technology evolve and understand the importance of stability, security and continuity in business-critical systems. This experience allows us to deliver solutions that are proven, well designed and resilient.

We focus on what works reliably in real-world business environments rather than chasing trends.

 Security and Reliability First

Security is built into everything we do.

From endpoint protection and secure remote access to backup strategies and business continuity planning, we help businesses reduce exposure to cyber threats and operational risk.

Our aim is to ensure your systems are protected against modern security threats, actively monitored and maintained, and recoverable in the event of a failure or incident.

 A Long-Term IT Partner

We aim to build long-term relationships with our clients rather than offering purely transactional support.

By working closely with your business over time, we can anticipate future requirements, plan improvements and support growth without unnecessary disruption.

Whether you need dependable day-to-day online IT support or a trusted partner to help guide your technology decisions, we are here to help.

Legal & Compliance
Job Vacancies

Online PC Support – Chandlers Ford

  • Salary: £24,000 – £30,000 (dependent on experience)
  • Location: Office-based
About the Role

We’re looking for an IT Support Engineer to join our growing team at Online PC Support. This is an excellent opportunity for someone currently working in an internal IT support role who’s ready to broaden their experience by supporting multiple businesses across a range of technologies.

The role is ideal for an IT professional who enjoys variety, problem-solving, and working closely with different organisations - rather than supporting a single internal environment. You’ll gain exposure to managed IT services, cloud platforms, cybersecurity, and business-critical systems in a professional MSP setting.

Key Responsibilities
  • Providing technical support to users across multiple client environments
  • Diagnosing and resolving hardware, software, and network issues
  • Supporting Microsoft 365, email platforms, cloud services, and desktop environments
  • Carrying out routine IT maintenance and system health checks
  • Assisting with IT projects, upgrades, and new deployments
  • Delivering high-quality remote support to business users
  • Communicating clearly and professionally with users and colleagues
Who This Role Is Suited To
This position is particularly well suited to someone who:
  • Is currently (or recently) working in an in-house / internal IT support role
  • Has supported users within a business environment
  • Is looking to expand their experience by supporting multiple organisations
  • Enjoys learning new technologies and working across different systems
  • Wants to develop a long-term career within a managed IT services company

Previous MSP experience is not required for this role.

Skills & Experience
  • Experience providing IT support within a business environment
  • Strong troubleshooting skills across Windows, desktops, and user applications
  • Familiarity with Microsoft 365 and business IT systems
  • Good communication and customer service skills
  • A practical, hands-on approach to problem solving
  • Comfortable working in an office-based support environment
What We Offer
  • Competitive salary (£24k–£30k depending on experience)
  • Exposure to a wide range of technologies and real-world business environments
  • Supportive, experienced team with a strong focus on quality and professionalism
  • Opportunities to grow into more advanced technical and client-facing roles
  • A stable, well-established IT services business with a strong local reputation
Why Join Online PC Support?

At Online PC Support, we focus on delivering well-designed, fully managed IT solutions rather than quick fixes or call-centre support. Our team takes pride in doing things properly - from security and system design through to day-to-day support.

If you’re looking to move beyond a single internal IT environment and develop your career within a professional, growing MSP, we’d love to hear from you.

How to Apply

Please email your CV to [email protected]

Online PC Support – Chandlers Ford

  • Salary: £18,000 – £24,000 (dependent on qualifications and experience)
  • Location: Office-based
About the Role

We’re looking for a Graduate IT Support Engineer to join our growing team at Online PC Support. This role is ideal for someone who has recently completed A-Levels, a degree, or equivalent qualifications and is looking to start a career in professional IT support.

No commercial IT experience is required for this role. Instead, we’re looking for someone with a genuine interest in technology, a strong desire to learn, and a clear ambition to build a career in IT support and customer services within a professional managed IT services environment.

What You’ll Be Doing
  • Supporting business users with day-to-day IT queries and issues
  • Learning to diagnose and resolve hardware, software, and network problems
  • Assisting with Microsoft 365, cloud services, and desktop environments
  • Gaining exposure to cybersecurity, backups, and business IT systems
  • Working closely with experienced IT Engineers and learning best practices
  • Communicating clearly and professionally with users and colleagues
Who This Role Is Suited To
This position is particularly suited to someone who:
  • Has completed A-Levels, a degree, or equivalent qualifications
  • Has a strong interest in IT support and customer-focused technical roles
  • Has developed IT knowledge through self-study, labs, home projects, or coursework
  • Enjoys problem-solving and learning how technology supports businesses
  • Is curious about cloud services, computers, and networking
  • Is motivated, reliable, and keen to develop professionally
Skills & Attributes We Value
  • A genuine passion for technology and IT support
  • Basic understanding of computers, operating systems, and networking concepts
  • Interest in cloud platforms such as Microsoft 365 or Azure
  • Good communication skills and a customer-focused mindset
  • Willingness to learn, ask questions, and take feedback onboard
  • A positive, proactive approach to problem solving
What We Offer
  • Competitive graduate salary (£18k–£24k depending on qualifications and experience)
  • Structured support and mentoring from experienced IT professionals
  • Hands-on exposure to real business IT environments
  • Clear progression into more advanced IT support and engineering roles
  • A supportive, professional team environment that values learning
Why Start Your Career at Online PC Support?

At Online PC Support, we focus on delivering well-designed, fully managed IT solutions for businesses. You’ll be joining a team that values quality, security, and doing things properly - while giving you the opportunity to learn, grow, and build a long-term career in IT support.

How to Apply

Please email your CV to [email protected]

Customer Service is our top priority
Our focus is to help our customers succeed through technology. We take the time to understand how your business works so we can recommend IT solutions that are practical, well suited to your needs, and delivered at a fair and transparent cost. Our customers regularly praise our patience, responsiveness, and clear communication. We make a point of keeping you informed, responding promptly, and taking ownership of issues from start to finish. Behind the scenes, we proactively monitor systems and carry out essential maintenance to maintain stability and security. This allows us to identify and resolve many issues before they develop into problems that impact users or disrupt day-to-day operations.


Registered in England. Company Registration Number 05359335
Copyright © Online PC Support Ltd 2005-2026

Contact Us
 
Online PC Support
6 The Central Precinct
Chandlers Ford
Eastleigh
Hampshire
SO53 2GB
 
02382 02 8000
 
[email protected]
Opening Hours
Mon-Fri
09:00-17:00
Sat-Sun
Closed