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Business IT Support

IT Support Built Around Your Business

Our IT support services are designed for businesses, typically supporting organisations with 5–50 users, and scaling seamlessly as our clients expand. Many of our customers start small and continue to grow with us as their teams, systems, and security requirements evolve.

Whether you need occasional assistance or a fully managed IT service, we design, deliver, and proactively manage secure and consistent IT environments. We take long-term responsibility for the systems we implement, ensuring reliability, security, and ongoing improvement as your business develops.
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 02382 02 8000
 

Pay-As-You-Go

£29.99 per session
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  min 4 x Sessions required 
  Quick Fix
  Online Support
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Small Business

Starting at £49.99 / month
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  Unlimited Support
  Per-User Subscription
  Month by Month
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Enterprise

Starting at £189.95 / month
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  Unlimited Support
  Per-User/Device Subscription
  Tailored Service
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Enterprise Plus

  Advanced Security
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  Multi-Site Support
  Complex Infrastructure
  Cross-Platform Federation
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1
Sign Up
Create your account to get started with our IT support and services. Signing up allows us to begin the onboarding process and get to know your requirements.
2
Login
Log in to the Customer Hub to manage your account, place orders, and chat with an IT Expert whenever you need support.
3
Connect
Once you’re set up, our IT team will take ownership of your request and keep you informed while your issue is resolved.
Why you need Online PC Support
Fast
Friendly
Reliable
Affordable
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How We Support Your Business
We provide a comprehensive range of IT services designed to support growing businesses, from everyday operational support through to secure, enterprise-grade solutions. Every service is delivered with the same attention to consistency, proactive management, and security.

Our focus is not just on what we provide, but on how it supports your business. We design and manage IT services that reduce risk, improve reliability, and give your team dependable technology that supports productivity, growth, and long-term stability.

Microsoft 365

We design, configure, and manage Microsoft 365 environments so teams can work efficiently using familiar tools such as Office desktop applications, OneDrive, and Teams. Environments are securely configured, actively managed, and kept up to date to support productivity, collaboration, and a consistent user experience.

Exchange Online

We provide secure, professionally managed business email with shared mailboxes, calendars and contacts. Communications remain protected, reliable, and accessible wherever users work, supported by strong security controls, monitoring, spam and threat protection, and ongoing management to ensure dependable email delivery.

Online PC Backup

We implement automated, monitored backup solutions to ensure your important files and systems are protected at all times. In the event of accidental deletion, hardware failure, or cyber incidents, your data can be recovered quickly, reliably, and with minimal disruption to day-to-day operations.

Cloud Storage

We provide secure cloud storage that keeps your files synced, organised, and accessible from anywhere. This includes controlled team sharing, allowing users to collaborate safely while maintaining full visibility, permissions management, and strong security over your business data at all times.

Asset Management

We maintain accurate oversight of your IT assets, including devices, software, and user allocations across your environment. This helps ensure systems are properly managed, licences remain compliant, hardware is accounted for, and informed decisions can be made as your business changes and grows.

Multi-Factor Authentication (2FA)

We strengthen account security by enforcing multi-factor authentication across your systems and applications. This adds an essential layer of protection to user logins, significantly reducing the risk of unauthorised access, credential theft, and account compromise across your environment.

Cloud Hosted Servers

We design, host, and manage private cloud servers that provide performance, flexibility, and resilience for your business. Our hosting is delivered with clear, predictable pricing, giving you control over costs without the variable charges often associated with large public cloud platforms such as Azure or AWS.

Remote Desktop Services

We deliver secure cloud desktop environments that allow users to access their full work setup from any location or device. This includes support for line-of-business applications, providing consistent performance, security, and flexibility for remote working and growing teams across the organisation.

Cloud-Managed Networks

We design, implement, and manage secure wired and wireless networks using cloud-based management platforms. Networks are centrally monitored and managed to maintain performance, security, and reliability as your users, devices, and business requirements change.

Endpoint Security & Threat Protection

We protect your systems against malware, ransomware, and other cyber threats using enterprise-grade security. Protection can be enhanced through Security Operations Centre (SOC) services, providing advanced threat detection, investigation, and response to identify and remediate risks before disruption occurs.

Cybersecurity Accreditation

We support your business in achieving recognised cybersecurity accreditations, helping you meet required standards for customers, suppliers, and insurers. This includes guidance on certification requirements, documentation support, and correct use of accreditation logos and certification marks.

Web Filtering

We implement intelligent web filtering to protect users from malicious or inappropriate websites. This is supported by management reporting, providing clear visibility into internet usage, blocked threats, policy effectiveness, and overall user protection across your organisation.

Password Management

We help your business implement secure, enterprise-grade password management to protect credentials across systems and users. This reduces the risk of breaches while improving usability through central control, auditing, and security standards across your environment.

Managed Backups

We maintain secure, immutable offsite backups to provide additional protection against ransomware, data corruption, and accidental deletion. This ensures backed-up data cannot be altered or tampered with, supporting reliable recovery when it matters most.

Domain Name Management

We register and manage your domain names, including DNS configuration and protection. This helps prevent outages and security issues caused by common mishaps from web or marketing companies, using enterprise-grade DNS platforms such as Cloudflare.

Secure Remote Access

We provide secure remote access that allows users to connect safely to their office computers from home or on the move. This offers reliable access, strong security, and user convenience without the complexity or overhead of full remote desktop infrastructure.

Patch Management

We proactively manage operating system and application updates across your devices to keep systems secure and stable. Updates are scheduled, and monitored to minimise disruption while ensuring critical security fixes are applied consistently across your environment.

Certificate Management

We secure websites, applications, and platforms with SSL certificates that encrypt data and protect sensitive information. This includes application certificates as well as certificates for platforms and servers, ensuring secure communication across your entire environment.
Customer Service is our top priority
Our focus is to help our customers succeed through technology. We take the time to understand how your business works so we can recommend IT solutions that are practical, well suited to your needs, and delivered at a fair and transparent cost. Our customers regularly praise our patience, responsiveness, and clear communication. We make a point of keeping you informed, responding promptly, and taking ownership of issues from start to finish. Behind the scenes, we proactively monitor systems and carry out essential maintenance to maintain stability and security. This allows us to identify and resolve many issues before they develop into problems that impact users or disrupt day-to-day operations.


Registered in England. Company Registration Number 05359335
Copyright © Online PC Support Ltd 2005-2026

Contact Us
 
Online PC Support
6 The Central Precinct
Chandlers Ford
Eastleigh
Hampshire
SO53 2GB
 
02382 02 8000
 
[email protected]
Opening Hours
Mon-Fri
09:00-17:00
Sat-Sun
Closed